Frequently Asked Questions

FAQs

Our full list of Questions and Answers is shown below, click on the more link to see the detailed answers to some of the questions.
Please use the Search tool or the Menus on the right to narrow down the questions presented and help you find the answers you are looking for. If you have a question that you think should be here, it would be very helpful if you could contact us with your suggestion.

Q:Which is the Best Steel Up and Over Garage Door?

In terms of a good quality steel up and over you don’t have to look a lot further than the Hormann Series 2000 UK range of doors.
They were launched over 10 years ago in the UK and capture all the best engineering that a German steel product always has and in most sizes the door is one of the best prices too… (more…)

Q:What do the Up and Over Door Order Sizes Refer to?

Generally for all up and over garage doors the order sizes refer to the dimensions of the inside of the fixing sub frame which can be a steel or timber frame. The overall size including the frame is the most important size if installing INBETWEEN the brickwork opening.
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Q:What Benefits do Insulated Garage Doors give me?

Insulated garage doors will obviously give you a warmer garage if they are installed and specified correctly in the first place.
By their very nature insulated doors are always twin walled in construction and therefore also offer higher levels of panel strength whether in steel or aluminium. It is quite often the strength of the door panels which is more important and the insulation is a bonus. Panel strength also equates to higher security against attempted forced entry.
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Q:Can I get the doors in a specific RAL colour to match?

Certain garage doors only are offered in the complete RAL colour range and at the present time these are only the sectional garage doors from Hormann, Carteck, Garador,  Gliderol and Novoferm and even then there will be certain colours that may not be available for various reasons but most will.
The new range of Insulated Side Hinged doors from Carteck also offer almost any RAL colour as options
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Q:Sectional or Roller Garage Door? Which is the Best?

Obviously a lot depends on your structural opening and internal dimensions as well as your preference for colour, electric operation and many other factors but if put on the spot to give a quick answer we would say the sectional garage door does tick more boxes than the roller garage door. For a detailed explanation of both doors as a comparison see our ‘sectional vs roller door’ page. (more…)

Q:Can I re-use my existing steel or timber sub frame?

If you have an existing steel sub frame you are most likely to have an up and over garage door as your existing door and you cannot re-use this sub frame with a new door. This is because the dimensions, spring mechanism, weatherstrips and general fixing points will all be different for any new door. (more…)

Q:Do the sizes shown include the fixing sub frame?

Generally the answer is no, sizes shown do not include the sub frame as most ordering sizes shown for the up and over and sectional doors tend to refer to the inside frame dimensions.
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Q:What should I measure to get a new garage door price?

When you measure for either a replacement door or a door for a new garage you may not yet have decided on the type of garage door you want and where it is going to actually fit. If this is the case then you are best to measure everything including inside garage dimensions so you can discuss all possibilities, pros and cons. (more…)

Q:What are the order size references for Gliderol steel roller doors?

The series A and AA Gliderol single skin steel roller doors are ordered differently to most other roller garage doors in that you follow a simple set of rules which are made easier as this door cannot be installed inbetween a garage opening - you always have to install the guides and support brackets behind a structural opening or framework. (more…)

Q:What are the order size references for the Seceuroglide Roller doors?

The ordering sizes for all the Seceuroglide insulated roller doors are the ‘Overall Width’ of the door curtain plus the side guides chosen. For example if you want a door opening size of 2250mm as this is your brickwork width and you are installing behind the piers, you add to this size the guides which are 75mm on a standard door so the ‘Overall Width’ becomes 2250 + 75 +75 = 2400mm. (more…)

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