Delivery

Delivery

Delivery

Please read our Update on Deliveries section for the latest delivery times.

As the leading UK online garage door supplier, we endeavour to deliver all products as fast as possible. The majority of doors are made to order and this means they are not 'off the shelf' and also require specialist transport, especially for the larger double doors.
As you may appreciate, garage doors are large and heavy items and with many of the doors completely factory assembled specialised handling and delivery is generally required from our carriers. We will make you aware of anticipated delivery dates as early as possible. We will not make promises we cannot keep, but we will keep you informed of the progress of your delivery.

Delivery Requirements

Whilst every reasonable effort will be made to make a requested site delivery, the following requirements must be met:

  • Full address, postcode, contact name, mobile or land line phone number must be given.
  • Appropriate assistance required for unloading (one man delivery) and to sign, print and date the proof of delivery.
  • For the majority of deliveries there needs to be access for a large lorry (18m x 4m x 2.5m) the size of a double-decker bus. Some roads are not 'large vehicle' friendly. Please make us aware of any possible restrictions before placing the order. If there isn’t room to park and offload a lorry, other arrangements may have to be made, incurring additional costs.  For Carteck deliveries their wagon dimensions are: length 11.94m, width 2.55m and height 4.2m, please contact us to discuss if you have any queries or concerns. 

The access is to include the approach roads in the local area, low bridges and width & weight restrictions. Tree canopy height must be taken into account.

It is the customers responsibility to ensure that these conditions are met.

If any of these hazards are encountered the delivery will be aborted.

Should the driver consider the access unsuitable or that there is a risk of damage to the vehicle the delivery will be aborted.

If a delivery postcode is checked and deemed to be unsuitable for the proposed delivery vehicle prior to the door being delivered, you will be contacted to make alternative arrangements for delivery to a more suitable address or alternatively, in some cases, we can make arrangements for delivery to be made via a third party carrier in a smaller vehicle at an additional charge, the cost of which will be confirmed.

Delivery Charges

Delivery is charged on all clearance garage doors, and doors from our online garage door based on your County area and not the door type or size. You can also arrange collection from our depot if required and the delivery charge would then be deducted.

Most garage door deliveries are charged at around £55 and more remote parts of the UK will be more and are on application and likely to change regularly from certain suppliers.

We deliver to the entire UK mainland although prices for delivery to the Highlands on some products are on application.

Arrangements can be made for deliveries to any part of the world if required and price is on application. Extra packaging can be arranged for this service to reduce the chance of any damage during transit.

Please note: Ourselves and the carriers endeavour to give as much notice as possible prior to delivery, but no specific time frame can be guaranteed. Deliveries will be weekdays up until 6.00pm. Specific delivery days cannot always be guaranteed.

If prior notice is given and the carriers are unable to unload due to no-one being on site on the confirmed day/time of delivery a re-delivery fee of £50.00+ will be applicable.

Many of the deliveries will require assistance for offloading when delivered to site.

Deliveries are made by solo drivers, the person accepting delivery must be over the age of 18 and be able to assist the driver with offloading.

The driver will not place your garage door(s) in any location, we offer kerb side delivery only
 and delivery drivers are only available to help with the initial offload.

All products sold on our online ordering system will require a signature on delivery (unless the item can be posted through your letterbox).

We are unable to ask for the item to be ‘left in a safe place’.  A signature will always be required.


Please be aware the contact number(s) given when the order is processed will be used to update you regarding delivery dates/times. Please ensure you are contactable on these so deliveries are not aborted.

  • We MUST be made aware of any delivery restrictions prior to order being placed.
  • Any damages or shortages MUST be reported in writing within 3 days of receipt.

Delivery lead times for manufacturers are currently as follows*:

*All of the following lead times are approximate and are subject to daily change.

If delivery is urgent and important to you then please speak to us first as we can arrange and influence delivery times where possible to suit.

Please be aware the lead times below are approximate and provided to us by the manufacturers. Manufacturing delays can occur at anytime with some of the more bespoke doors as they have many processes to go through and Garage Doors Online cannot always guarantee an exact delivery date.

We endeavour to provide a specific date for delivery as soon as possible. Delays in manufacturing are out of our control and we will not accept any claims for these delays.

Up and Over

Up and Over Delivery

Side Higned

Side Hinged Delivery

Sectional

Sectional Delivery

Roller

Roller Door Delivery

Round the Corner

Round the Corner Delivery

Front Entrance

Front Entrance Door Delivery

Personnel

 

Personnel Doors Delivery

Fast Delivery


Fast Delivery
 

 

Update on Deliveries

September 2025

As the leading online supplier for garage doors in the UK we have added some product ranges to our online shop which are available on a faster delivery system, please check or ask for further details if you don't see them.
There are also some stock items available in up and over and sectional door types and our clearance doors section to review for absolute bargains that might work for you

Please remember most of the doors we offer are made to measure as standard at no extra cost, which is one of our unique offerings online, providing customers with garage and pedestrian doors that fit perfectly to the opening and whilst we do have stock doors they are generally quite limited but increasing all the time.
 

All lead times below are best estimates only (subject to change due to the on-going component shortages situation affecting all manufacturing at present).

Carteck -   Steel Sectional - Georgian designs are currently approx. 8 weeks. 
                   Standard Trend Colours approx. 3-4 weeks. Trend+ Colours currently delayed to approx 10 weeks - see colour chart at bottom of page for details, or contact us if you require assistance. 
                   FAST DELIVERY - sectional door options in our shop, many standard and made to measure doors delivered within 3-4 weeks.
                   Side Hinged Doors Standard Trend Colours approx. 6-8 weeks. Trend+ Colours currently approx. 8 weeks - see colour chart at bottom of page for details, or contact us if you require assistance.  
                   Traditional and Modern Side Hinged Doors with Windows approx. 8 weeks delivery.

Cedar  -       Timber Up and Over and Side Hinged doors approx. 8-10 weeks. 

Garador -    Steel side hinged doors approx. 6-8 weeks.
                    Purpose made Up and Over timber doors approx. 8-10 weeks.
                    Aluminium Roller doors - 6-8 weeks.
                    Steel Up and Over "stocked" single sizes - 2-3 weeks  Non-stock sizes approx. 6-8 weeks, double sizes approx 8 weeks.
                    Timber and GRP
 Up and Over - 8-10 weeks.
                    Timber and GRP
 Side Hinged doors - 8-10 weeks.
                    Sectional (White stock) - Standard sizes approx 2-3 weeks. Non-stock doors 6-8 weeks.
                    Entrance doors - approx. 8-10 weeks. 
                    Steel and Timber Personnel Doors - approx. 8-10 weeks.
                    Timber Double doors - 8-10 weeks.


GDO -         40mm Insulated Steel Side Hinged Doors - New standard range -  7 - 10 days - FASTEST delivery for any side hinged doors in the UK. 
                   40mm Standard ribbed designs - approx 6 weeks.
                   Georgian designs 7-8 weeks. Designs with windows approx. 9 weeks.
                   20mm Insulated Steel Side Hinged Doors  - approx 8 weeks - we regret that this may be increased for Welsh postcodes due to current restrictions.
                   Side Hinged Single Skin steel - approx 8 weeks.
                   Insulated Roller Doors - approx 2-3 weeks.
                   Up and Over doors  - approx 6- weeks - we regret that this may be increased for Welsh postcodes due to current restrictions.
                   Sectional insulated doors - purpose made as standard - approx. 6-8 weeks.
                   
Personnel doors -approx 6 weeks. 
                  
Gliderol -    Roller Doors  - Approx. 2-3 weeks.

Hormann - WE REGRET THAT HORMANN ARE CURRENTLY UNABLE TO DELIVER TO ANY DG POSTCODES
                   Up and Over steel doors approx. 2-3 weeks for stock doors, 6-8 weeks for non-stock doors - Please contact us to discuss which sizes are currently available in stock.
                   Timber Up and Over doors approx. 8-10 weeks for all sizes.                    
                   Hormann NT60 Steel Side Hinged and Personnel doors approx. 12 weeks.
                   LPU42 40mm Sectional doors, standard White sizes approx 2-3 weeks. Non stock doors approx. 8 weeks.
                   Roller doors approx. 6-8 weeks.
                   40mm Entrance doors approx. 8-10 weeks.

Ryterna -    Side Hinged approx. 8-10 weeks.
                   Entrance Doors approx. 8-10 weeks.
                   Round the Corner Doors approx. 8-10 weeks.

SWS -         Insulated Roller Doors are currently 2 - 3 weeks delivery  (unless door is flagged as having a faster delivery option - 7-10 days).
                   Insulated Sectional Doors  approx. 6-8 weeks.

 

Carteck Sectional and Side Hinged Door Colour Groups

Carteck Trend and Trend Plus Colour Groups

Our Promise

We pride ourselves on our customer service and are always happy to help

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