Roller Door Delivery

Roller Door Delivery

Roller Garage Door Delivery Times

Every roller garage door we sell is made to order to your specification, so none of them are taken off the shelf. Delivery depends on the manufacturer's current lead time.

Garage doors are large, heavy items and many arrive fully assembled from the factory, so our carriers use specialist handling and delivery vehicles. We will give you an expected delivery date as soon as the factory confirms it and keep you updated as your order progresses. We will never make promises we cannot keep.

Current Lead Times by Brand

These lead times come from the manufacturers. They are approximate and can change daily. Bespoke doors go through more production stages, so delays can sometimes happen. We will confirm a delivery date as soon as the manufacturer gives us one.

Need your door urgently? Please speak to us before ordering. We can often arrange or speed up delivery to suit you.

Manufacturing delays are outside our control, and we cannot accept claims for them.

Delivery Charges

Delivery is charged on every garage door. The charge depends on your county, not on the door type or size. Most deliveries cost around £55. Remote areas cost more, are priced on application and may change often with some suppliers.

• We deliver to the whole of the UK mainland. Some products to the Highlands are priced on application.
• You can collect from our depot instead, and we will remove the delivery charge.
• We can arrange delivery anywhere in the world on application, with extra packaging available to help protect your door in transit.

Delivery Requirements

We will make every reasonable effort to deliver to your chosen site, provided that:

• You give us the full address, postcode, a contact name and a mobile or landline number.
• Someone is on site to help unload at the kerbside and to sign, print and date the proof of delivery.
• In most cases, a large lorry can reach the address. This is up to 18m long, 4m high and 2.5m wide, similar in size to a double decker bus.

Access includes local approach roads, low bridges, width and weight restrictions and overhanging trees. It is the customer's responsibility to make sure the vehicle can reach the address. Please tell us about any delivery restrictions before you place your order.

The delivery may be aborted if the driver meets any of these hazards. It will be aborted if the driver considers the access unsuitable or there is a risk of damage to the vehicle.

If we check your postcode before delivery and it is not suitable for the lorry, we will contact you to arrange delivery to a more suitable address. In some cases, a third party carrier can deliver in a smaller vehicle for an extra charge, which we will confirm with you first.

On the Day of Delivery

• Deliveries are made on weekdays up until 6pm. We and our carriers give as much notice as possible, but we cannot guarantee a specific time.
• All doors are delivered to the kerbside. Drivers can only help with the initial offload, so please have help available.
• If no one is on site on the confirmed day, a redelivery fee of £50 or more will apply.

Damage or Shortages

Please report any damage or shortages to us in writing within 3 days of receiving your delivery.