Up and Over Doors Delivery

01926 463 888

Up and Over Delivery

Up and Over Delivery

Please read our Update on Deliveries due to Coronavirus page as there are considerable delays from ALL manufacturers either because of a backlog of order processing or because of limited delivery resource.

As the leading UK online garage door supplier, we endeavour to deliver all products as fast as possible. The majority of doors we sell are made to order either in size, colour or other features and this means they are not 'off the shelf'.

As you may appreciate, garage doors are also very large and heavy items, with many of the doors we supply being completely factory assembled for the easiest installation, so specialised handling and delivery is generally required from our carriers.

We will make you aware of anticipated delivery dates as early as possible. We will not make promises we cannot keep, but we will keep you informed of the progress of your delivery.

Delivery Requirements

Whilst every reasonable effort will be made to make a requested site delivery, the following requirements must be met:

  • Full address, postcode, contact name, mobile or land line phone number must be given
  • Appropriate assistance required for unloading and to sign, print and date the proof of delivery.
  • There needs to be access for a large lorry (18m x 4m x 2.5m) the size of a double-decker bus.

The access is to include the approach roads in the local area, low bridges and width & weight restrictions. Tree canopy height must be taken into account.

It is the customers responsibility to ensure that these conditions are met.

If any of these hazards are encountered the delivery will be aborted.

Should the driver consider the access unsuitable or that there is a risk of damage to the vehicle the delivery will be aborted.

If a delivery postcode is checked and deemed to be unsuitable for the proposed delivery vehicle prior to the door being delivered, you will be contacted to make alternative arrangements for delivery to a more suitable address or alternatively, in some cases, we can make arrangements for delivery to be made via a third party carrier in a smaller vehicle at an additional charge, the cost of which will be confirmed.


Many of the Up and Over doors we supply can be collected if required, please call or email us if you think this would help in any way. The collection locations would be:

Delivery Charges

Delivery is charged on all garage doors, based on your County area and not the door type or size. You can arrange collection if required and the delivery charge would then be deducted.

Most garage door deliveries are charged at around £35 - £55, and more remote parts of the UK will be more and are provided on application and likely to change regularly from certain suppliers.

We deliver to the entire UK mainland although prices for delivery to the Highlands on some products are on application.
Arrangements can be made for deliveries to any part of the world if required and price is on application. Extra packaging can be arranged for this service to reduce the chance of any damage during transit.

Please note: We and the carriers endeavour to give as much notice as possible prior to delivery but no specific time frame can be guaranteed. Deliveries will be weekdays up until 6.00pm.

If prior notice is given and the carriers are unable to unload due to no-one being on site on the confirmed day/time of delivery a re-delivery fee of £50.00+ will be applicable.

Many of the deliveries will require assistance for offloading when delivered to site.

All products are delivered to the kerbside of the delivery address and delivery drivers are only available to help with initial offload.

We MUST be made aware of any delivery restrictions prior to order being placed.

Any damages or shortages MUST be reported in writing or email within 3 days of receipt.

Delivery lead times for manufacturers are currently as follows*:

*All of the following lead times are approximate and are subject to daily change.

If delivery is urgent and important to you then please speak to us first as we can arrange and influence delivery times where possible to suit.

Please be aware the lead times below are approximate and provided to us by the manufacturers. Manufacturing delays can occur at anytime with some of the more bespoke doors as they have many processes to go through and Garage Doors Online cannot always guarantee an exact delivery date.

We endeavour to provide a specific date for delivery as soon as possible. Delays in manufacturing are out of our control and we will not accept any claims for these delays.

Delivery Times and Information


Cedar Doors

Timber Up and Over

Purpose Made (approx 8 - 10 weeks)


Steel Up and Over (stocked)

Standard Sizes (approx 3 - 4 weeks)

Purpose Made (approx 8 - 10 weeks)

Other incl. special (approx 10 weeks)

Garador are experiencing delays beyond our control. We apologise for any inconvenience caused. Delays on Georgian, Beaumont and Cathedral, Side hinged and Personnel doors.

Please allow 8-10 weeks delivery for coloured doors*

Timber Up and Over

Purpose Made Single Doors (approx 8 - 10 weeks)

Double timber doors (approx 14-16 weeks)

Garador are experiencing delays beyond our control. We apologise for any inconvenience caused.

GRP Up and Over

Purpose Made (approx 8 - 10 weeks) - Excluding Cheveron designs*

*Garador are currently experiencing delays with their Cheveron doors, lead times are indefinate. We apologise for any inconvenience caused.

Steel Up and Over

Standard Sizes (approx 8 weeks)
except for those flagged with faster delivery options (approx 3 weeks)

GRP doors are experiencing delays of approx. 12 weeks +

Steel Up and Over

Standard Sizes (approx 3 - 4 weeks)

Purpose Made (approx 6-8 weeks)

Please allow 6-9 weeks lead time for coloured doors (unless stock colour has been ordered).

Timber Up and Over

Standard Sizes (approx 8 - 10 weeks)

Purpose Made (approx 8 - 10 weeks)


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