Up and Over Doors Delivery

Up and Over Delivery

Up and Over Garage Door Delivery Times

Most of the up and over garage doors we sell are made to order, whether that's the size, colour or other features. That means they are not usually taken off the shelf, and delivery depends on the manufacturer's current lead time.

Garage doors are large, heavy items, and many arrive fully assembled from the factory to make installation as easy as possible. Our carriers use specialist handling and delivery vehicles. Please have able bodied people on site to help offload the door onto flat, stable ground.

We will give you an expected delivery date as early as possible and keep you updated as your order progresses. We will never make promises we cannot keep.

Current Lead Times by Brand

These lead times come from the manufacturers. They are approximate and can change daily. Bespoke doors go through more production stages, so delays can sometimes happen. We will confirm a delivery date as soon as the manufacturer gives us one.

Need your door urgently? Please speak to us before ordering. We can often arrange or speed up delivery to suit you.

Manufacturing delays are outside our control, and we cannot accept claims for them.

Collecting Your Door

Many of our up and over doors can be collected instead of delivered, and we will remove the delivery charge. Please call or email us to arrange this. Collection points are in:

• Northamptonshire
• Leicestershire
• Yeovil

Delivery Charges

Delivery is free of charge on the majority of garage doors, however some have been set to price on application due to the location/ nature of product etc. The charge usually depends on your county, not on the door type or size. 

• We deliver to the whole of the UK mainland. Some products to the Highlands are priced on application.
• You can collect from our depot instead, and we will remove the delivery charge.
• We can arrange delivery anywhere in the world on application, with extra packaging available to help protect your door in transit.

Delivery Requirements

We will make every reasonable effort to deliver to your chosen site, provided that:

• You give us the full address, postcode, a contact name and a mobile or landline number.
• Someone is on site to help unload and to sign, print and date the proof of delivery.
• A large lorry can reach the address. This is up to 18m long, 4m high and 2.5m wide, similar in size to a double decker bus.

Access includes local approach roads, low bridges, width and weight restrictions and overhanging trees. It is the customer's responsibility to make sure the vehicle can reach the address. Please tell us about any delivery restrictions before you place your order.

The delivery will be aborted if the driver meets any of these hazards, or if they consider the access unsuitable or there is a risk of damage to the vehicle.

If we check your postcode before delivery and it is not suitable for the lorry, we will contact you to arrange delivery to a more suitable address. In some cases, a third party carrier can deliver in a smaller vehicle for an extra charge, which we will confirm with you first.

On the Day of Delivery

• Deliveries are made on weekdays up until 6pm. We and our carriers give as much notice as possible, but we cannot guarantee a specific time.
• All doors are delivered to the kerbside. Drivers can only help with the initial offload, so please have able bodied help available.
• If no one is on site on the confirmed day, a failed delivery charge is applicable based on the manufacturers current rates.

Damage or Shortages

Please report any damage or shortages to us in writing or by email within 3 days of receiving your delivery.