Delivery

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All Manufacturers
All Products Types

As the leading UK online garage door supplier, we endeavour to deliver all products as fast as possible. The majority of doors are made to order and this means they are not 'off the shelf'.

As you may appreciate, garage doors are also large and heavy items, with many of the doors completely factory assembled for delivery, so specialised handling and delivery is generally required from our carriers.

We will make you aware of anticipated delivery dates as early as possible. We will not make promises we cannot keep, but we will keep you informed of the progress of your delivery.

Delivery Requirements

Whilst every reasonable effort will be made to make a requested site delivery the following requirements must be met:

  • Full address, postcode, contact name, mobile or land line phone number must be given
  • Appropriate assistance required for unloading and to sign, print and date the proof of delivery.
  • There needs to be access for a large lorry (10m long, 2.5m wide and 4.1m high) the size of a double-decker bus.

The access is to include the approach roads in the local area, low bridges and width & weight restrictions. Tree canopy height must be taken into account.

It is the customers responsibility to ensure that these conditions are met.

If any of these hazards are encountered the delivery will be aborted.

Should the driver consider the access unsuitable or that there is a risk of damage to the vehicle the delivery will be aborted.

If a delivery postcode is checked and deemed to be unsuitable for the proposed delivery vehicle prior to the door being delivered, you will be contacted to make alternative arrangements for delivery to a more suitable address or alternatively, in some cases, we can make arrangements for delivery to be made via a third party carrier in a smaller vehicle at an additional charge, the cost of which will be confirmed.

Delivery Charges

Delivery is charged on all clearance garage doors and doors from our online garage door based on your County area and not the door type or size. You can arrange collection from our depot if required and the delivery charge would then be deducted.

Most garage door deliveries are charged at around £35 - £55 and more remote parts of the UK will be more and are on application and likely to change regularly from certain suppliers.

We deliver to the entire UK mainland although prices for delivery to the Highlands on some products are on application.

Arrangements can be made for deliveries to any part of the world if required and price is on application. Extra packaging can be arranged for this service to reduce the chance of any damage during transit.

Please note: We and the carriers endeavour to give as much notice as possible prior to delivery but no specific time frame can be guaranteed. Deliveries will be weekdays up until 6.00pm. 

If prior notice is given and the carriers are unable to unload due to no-one being on site on the confirmed day/time of delivery a re-delivery fee of £50.00+ will be applicable.

Many of the deliveries will require assistance for offloading when delivered to site.

All products are delivered to the kerbside of the delivery address and delivery drivers are only available to help with initial offload.

We MUST be made aware of any delivery restrictions prior to order being placed.

Any damages or shortages MUST be reported in writing within 3 days of receipt.

Delivery lead times for manufacturers are currently as follows*:

*All of the following lead times are approximate and are subject to daily change.

If delivery is urgent and important to you then please speak to us first as we can arrange and influence delivery times where possible to suit


Up & Over

Cedar Timber Up & Over

Please note Cedar are currently experiencing delays on their lead times

8-10 Weeks Delivery

Cotswold GRP Up & Over

4-6 weeks

Garador Steel Up & Over

2-3 weeks on standard sizes in white.

4-6 weeks on Non-standard Sizes or any coloured doors

6-8 Weeks delivery for Guardian Range Doors - Secured by Design

Garador Timber Up & Over

8-10 weeks

Garador GRP Up & Over

6-8 weeks

Hormann Steel Up & Over

2-3 Weeks for stock doors

4-6 Weeks for colour finished doors

Hormann Timber Up & Over

2-3 weeks for stock doors with handles.

6-8 weeks for fully finished doors and non-stock sizes

Hormann GRP Up & Over

4-8 weeks

Woodrite Timber Up & Over

3-4 weeks delivery Cedarwood

4-6 weeks Idigbo

Side Hinged

Carteck Side Hinged*

11-12 weeks

Carteck lead times on Special Trend Colours are currently delayed by 2 weeks due to scheduled maintenance. Apologies for any inconvenience.

Cedar Timber Side Hinged*

8-10 weeks delivery on all doors

Garador Timber Side Hinged

6-8 weeks

Garador Steel Side Hinged

6-8 weeks

Wessex GRP Side Hinged

Wessex lead times are currently delayed by 2-3 weeks due to maintenance. Apologies for any inconvenience.

4-6 weeks

Woodrite Timber Side Hinged

4-6 weeks delivery cedarwood

4-6 weeks Idigbo

Sectional

Carteck Sectional

Carteck lead times on Special Trend Colours are currently delayed by 2 weeks due to scheduled maintenance. Apologies for any inconvenience.

8 weeks on standard sizes and colours (Stock panels only)

8 weeks on coloured doors from standard colour range

8 weeks on special colours and finisheds, European sizes, non-stock and modified panels

Cedar Timber Sectional

8-10 weeks delivery on all doors

Garador Steel Sectional

2-3 weeks on standard white stock panels only

4-6 weeks for non standard sizes or any coloured doors.

Hormann Steel Sectional

2-3 weeks on stock panels only

4-6 weeks for non stock sizes and colours

6-8 weeks for non-standard and European sizes

Hormann Sectional Modifications

4-6 weeks

SWS Steel Sectional

2-3 weeks

Roller

Dura-Roll Single Skin Roller Doors

3-4 weeks, subject to location

Garador Aluminium Roller Door

8-10 weeks

Gliderol Steel Roller Doors

2-3 weeks

Hormann Rollmatic

Decograin lead times are currently running behind by approximately 8 weeks due to supply issues to the manufacturer,
other finishes are unaffected

4-6 Weeks

Samson SupaRolla

2-3 Weeks

SWS Seceuroglide Aluminium Roller Door

2-3 weeks on all colours, specifications and sizes

Round the Corner

SWS Vertico

8-10 weeks

Entrance Doors

Garador Front Entrance Doors

8-12 weeks delivery on all doors

Garador Personnel Doors

4-6 weeks on all colours and sizes as doors are purpose made.

Hormann Front Entrance Doors

6-8 Weeks

Hormann Personnel & Side Doors

6-8 Weeks on all sizes and colours as they are purposed-made

Operators & Accessories

Dispatched within 24 hours of your order confirmation and payment clearing, parts will then be sent out by 1st Class post or by courier.

If the item(s) are not in stock they will be dispatched direct from the Manufacturer and delivery should be within 3-5 working days

Clearance Doors

Clearance Doors

7 - 10 days from order confirmation or ex - stock if collecting.

Our ordering system will tell you if we can deliver clearance stock doors to your area or not depending on your location.

Other products

HomeStyle Terrace Cover

4-6 Weeks

SWS Seceuroguard Shutters

2-3 Weeks

 

Garage Door Information and Prices